Who Hewlett Packard.
What A major overhaul to the company information website.
When December 2001.
Where Fulltime employee of EAI.
How After a period of unchecked organic growth from 24 departments and even more content contributors, the HP company information site had become confusing and difficult for users to navigate. This project planned a whole new site based on user research, best practices research, and expert review.
Tools IA, Usability, HTML, CSS, JavaScript
Roles Information Architect
Usability Consultant
HTML Developer
Modes Collaborate with senior information architect on the concept, design and organization of of the site through top-down and bottom-up IA techniques.

Collaborate with senior information architect to draft sitemaps and annotated wireframes.

Collaborate with usability consultants to evaluate existing site in 3 very robust usability tests.

Develop 2 200+ page HTML test prototypes.

Develop final HTML, CSS, JavaScript templates that complied with the strictest Section 508 accessibility guidelines.

Manage and help independent contractor who produced HTML components.
Bites 32 hours of formal, robust usability tests a 6-month period.

Two 200+ page prototypes.

A consistent look and feel for a site housing broad subject matter.

Synchronized left navigation, breadcrumb and page titling system.
Result A well-organized, consistent site that's easy to use.
Growth I learned volumes on usability, user testing and information architecture.
Click to view the project.

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